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Servicing of food service and laundry equipment

Warranty and post-warranty repairs throughout Poland

Keeping your kitchen and laundry running

We provide commercial kitchen equipment repair and scheduled maintenance, as well as servicing for laundry equipment. Submit a service request or contact our team. We will agree the next steps and how the work will be carried out.

Submit a service request
GastroProdukt service technicians working on a commercial oven

Contact our service team

serwis@gastroprodukt.pl

Working days, 8:00–17:00

Service resources that support your repair

Around 90 percent

of repairs completed
on the first visit

Over 80

mobile service units
across Poland

Over 900

service stock items
in our central warehouse

Experience 16 years

in manufacturing and servicing commercial kitchen and laundry equipment

Two sectors. One service team.

We service commercial kitchen and laundry equipment. We diagnose faults, carry out repairs and test equipment operation.

GastroProdukt service technicians repairing VENIX commercial ovens

Commercial kitchen equipment repair

We repair commercial kitchen equipment in restaurants, hotels and catering businesses. We service cooking, dishwashing, refrigeration and food preparation equipment.

We identify the cause of the fault, complete the repair and functional test, and provide guidance on equipment use.

Service technician repairing an industrial washing machine

Commercial laundry equipment servicing

We service laundry equipment in industrial, hotel and hospital laundries. We diagnose mechanical and electronic faults, carry out repairs and replace wear parts.

We agree the schedule and arrangements with your site’s technical team.

Service across Poland.

We service commercial kitchen and laundry equipment in major cities and smaller towns, regardless of brand. Our coverage includes Warsaw, Kraków, Wrocław, Łódź, Poznań and Gdańsk.

Poland highlighted in red on a map of Europe, showing nationwide service coverage

We agree the repair arrangements and timing after reviewing your request and equipment details.

Why choose GastroProdukt Professional?

Manufacturer expertise

No one knows this equipment better than we do. We have direct access to technical documentation and genuine OEM parts, eliminating the risk of incorrect diagnoses.

Priority response

We log your service request immediately. We minimise travel time because every minute matters in a commercial kitchen or industrial laundry.

Warranty and certification

Every repair is documented, and all replacement components are covered by the full manufacturer’s warranty. Our certified service technicians provide reassurance and a clear record of the work carried out.

Preventive maintenance

We offer dedicated scheduled maintenance packages. We detect worn components before they cause a costly breakdown and help optimise your equipment’s energy consumption.

Spare parts in Poland

Component availability often determines how quickly a fault can be repaired. Our high-bay warehouse supports repairs and customers’ ongoing spare parts requirements. We supply catering equipment spare parts and parts for laundry equipment, and help identify the right components using your equipment details.

From request
to repair

Service request

Complete the form and describe the equipment fault. We will address your problem promptly.

Review and contact

We review your request, fill in missing details and confirm warranty or out-of-warranty status.

Planning the work

We agree the service arrangements and timing. The scope of work is confirmed after diagnosis.

Diagnosis, repair and testing

We explain the cause of the fault, the scope of work and any costs if the repair is not covered by an accepted warranty claim. After the repair, we test the equipment.

Billing and documentation

We settle the job under the warranty or paid service terms and provide the documentation.

What should you prepare?Equipment details and documents
equipment name and type, and installation location,
a detailed description of the fault,
a photo of the rating plate,
whether this is a warranty claim,
scans or photos of documents, if required.
paralaksa

Kitchen and laundry equipment servicing — FAQs

Service technician repairing VENIX commercial ovens

Do you provide warranty and out-of-warranty repairs?

Yes. We handle both types of service request. Eligibility is determined by reviewing the request and the warranty terms. Repairs covered by an accepted warranty claim are free of charge.

Do you provide on-site laundry equipment servicing?

Yes. We serve customers throughout Poland. After reviewing your request, we agree whether the work will be carried out on site or through another agreed arrangement.

Do you repair commercial washing machines in hotel and hospital laundries?

Yes. We repair washing machines used in commercial and industrial facilities, including hotel and hospital laundries.

How do I request a combi oven repair?

Complete the form, provide the oven model or type, and describe the fault. Attach a photo of the rating plate. These details allow us to review your request and agree the next steps.

Do you service gas-fired commercial ovens?

We assess whether we can carry out the work based on your request and the details of the specific equipment. Provide a description of the fault and a photo of the rating plate. After review, we will confirm the next steps and service arrangements.

Can you help identify spare parts for kitchen and laundry equipment?

Yes. We help identify spare parts for catering and laundry equipment. Have the equipment model or type and a photo of the rating plate ready.

Do you cover locations outside major cities?

Yes. We work throughout Poland, including locations outside major cities. We agree the scope and timing of the work after reviewing your request.

When will I know the repair date and cost?

We agree the timing and service arrangements after reviewing your request. Once the fault has been diagnosed, we explain the scope and cost of the work if the repair is not covered by an accepted warranty claim.